I have an issue with my online order. How do I get help? 17 June 2020 16:09 Updated We're sorry to hear that! Contact our customer support for help. Please share your order number and as much detail about the issue as possible so that we can resolve the issue as quickly as possible. Related articles What is the Eco-Max Online Store's shipping policy? What's the status of my order? Is Eco-Max a Canadian brand?